About this role
Greet and welcome guests with a warm, professional demeanor upon arrival at the restaurant or dining venueSeat guests promptly and present menus while providing information about current specials and dining optionsTake accurate food and beverage orders and communicate them clearly to the kitchen and bar staffDeliver food and beverages to guests in a timely manner, ensuring proper presentation and temperature standardsProvide knowledgeable recommendations on menu items, wine pairings, and dining experiences based on guest preferencesMonitor guest satisfaction throughout the dining experience and address any concerns or special requests promptlyMaintain exceptional standards of cleanliness and organization in the dining area, including tables, chairs, and service stationsClear and reset tables efficiently between seatings while maintaining the ambiance of the dining spaceProcess guest payments accurately and professionally, including handling cash, credit cards, and digital transactionsCollaborate effectively with kitchen, bar, and housekeeping teams to ensure seamless service deliveryComply with all health, safety, and food service regulations and hotel service standardsRespond to guest inquiries and requests with courtesy and professionalism, escalating complex issues to management when necessaryContribute to a positive team environment and support colleagues during peak service periods
Previous experience in a luxury hotel or fine dining establishmentMinimum 1-2 years of experience in food and beverage service or guest-facing hospitality rolesProficiency in point-of-sale (POS) systems and basic computer skillsStrong knowledge of food safety and hygiene standardsExcellent communication and interpersonal skills WHAT IS IN IT FOR YOU:
Come As You AreWork With PurposeGrow, Learn and EnjoyExplore Limitless Possibilities