About this role
Process and manage customer invoices and billing documentation in a timely and accurate mannerMonitor outstanding receivables and implement effective collection strategies to minimise overdue accountsPerform regular reconciliation of accounts receivable ledgers and resolve discrepancies promptlyLiaise with guests, corporate clients, and travel agencies to facilitate payment collection and address billing enquiriesMaintain comprehensive records of all transactions and ensure compliance with organisational financial policiesGenerate regular reports on receivables status, ageing analysis, and collection metrics for management reviewManage credit limits and credit terms for corporate accounts in accordance with company guidelinesInvestigate and resolve payment disputes and billing issues with professionalism and attention to detailUtilise accounting software and systems to record transactions and maintain accurate financial dataFollow up on outstanding invoices through telephone, email, and written correspondenceEnsure all documentation is properly filed and archived in compliance with regulatory requirementsSupport the finance team with month-end and year-end closing proceduresContribute to the improvement of receivables processes and suggest enhancements to operational efficiency
Bachelor's degree in Accounting, Finance, or related fieldMinimum 2-3 years of experience in accounts receivable or credit managementProficiency in accounting software and ERP systems (SAP, Oracle, or similar platforms)Strong knowledge of invoicing, billing, and receivables management processesExcellent numerical and analytical skills with attention to detailDemonstrated ability to manage multiple priorities and meet deadlines
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