About this role
Manage all point-of-sale transactions and ensure accurate cash handling throughout your shiftOversee daily stock levels and conduct regular inventory checks to maintain optimal merchandise availabilityDeliver exceptional customer service by attending to guest enquiries and ensuring a welcoming shopping experienceMaintain visual merchandising standards and ensure the store environment is clean, organised, and visually appealingProcess customer transactions efficiently whilst maintaining accuracy in billing and payment reconciliationAssist in training and supervising junior staff members to ensure consistent service standardsMonitor and report on sales performance against targets and provide feedback to managementEnsure compliance with all hotel policies, procedures, and security protocolsMaintain detailed records of stock movements, discrepancies, and daily sales reportsCollaborate with other departments to support hotel operations and guest satisfaction initiativesIdentify opportunities to maximise sales and suggest improvements to store operations
Secondary education or equivalent qualificationMinimum 2 years of experience in retail, hospitality, or customer service environmentProficiency in point-of-sale (POS) systems and cash handling proceduresStrong numerical and cash reconciliation skillsExcellent communication and interpersonal abilitiesAbility to work flexible shifts, including weekends and public holidaysKnowledge of inventory management and stock control practices
WHAT IS IN IT FOR YOU:
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