About this role
The Guest Services Supervisor oversees daily front-of-house operations to ensure exceptional guest experiences. This role supports the Guest Services/Front Desk team by providing leadership, resolving escalated concerns, maintaining service standards, and ensuring smooth and efficient operations at all guest touchpoints.
Your experience and skills include;
Previous pre-opening and Accor experience is an advantage.Excellent communication and customer service skillsStrong proven leadership qualities and management skillsAbility to maintain high service levels under pressure.What is in it for you;
Employee benefit card offering discounted rates in Accor Hotels worldwideCompetitive compensation packageCompany discounts in room rates and F&B outletsFree meal, free shuttle, free uniformMonthly service charge from the hotelLife and accident insurance and HMO benefit What is in it for you;
Competitive compensation packageCompany discounts in room rates and F&B outletsFree meal, free shuttle, free uniformLife and accident insurance and HMO benefit