About this role
Fairmont El San Juan Hotel VIP Host/Hostess ensures a unique experience to every guest by providing a personalized warm welcome, ensuring a flawless seating sequence and by a fond farewell that makes every guest feel appreciated and delighted.
Key components:
Experience in VIP lounges, or high end private clubsCreates an environment that assures consistent guest satisfaction at a standard on par with a 5-Star Hotel ServiceSocial media following and experience in appropriate posting in social media.Quality of serviceAbility to sellAbility to promote and represent brandWork effectively under pressureBe able to adapt to changing customer volume levels with a sense of urgencyMust be available to work weekends, holidays and special eventsBe able to carry up to 30 pounds and stand for entire shifts
QUALIFICATION STANDARDS
EDUCATION & SKILLS
High School graduateAbility to speak English and Spanish
EXPERIENCE
Food and Beverage experience in related field preferredHospitality experience preferred
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.