About this role
Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel's goals and strategic planConduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team membersInitiate, coordinate, deliver and follow-up on all training activities within the hotelActively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industryUpdate and maintain accurate records of training activities and participant informationMaintain an ongoing Training Calendar to ensure learning resources and opportunities are maximizedDevelop and manage a central internal resource library of videos/books/magazines that can be utilized by all employeesShare responsibilities for the integration and orientation process of new hiresAssist with the implementation of new policies, procedures, and standardsPrepare and submit training reportsMaximize learning by providing a creative and efficient environment in the delivery of training sessions Minimum 3 years of training/facilitation experienceExcellent reading, writing and oral proficiency in English languageStrong leadership, interpersonal and negotiation skillsExcellent communication and customer contact skillsResults and service oriented with an eye for detailsAbility to multi-task, work well in stressful & high-pressure situationsProficient in MS Excel, Word, & PowerPoint Competitive tax-free remuneration packageMonthly service charge distributionComprehensive medical insurance coverageAnnual vacation leave with a company-provided return flight ticket as per company policyAccommodation, meals, uniforms, and exclusive employee benefits