About this role
To be familiar with all food and beverage items on the outlet menu.To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.To take food and beverage orders from guests, upselling wherever possible.To utilize the outlet point-of-sales system as prescribedTo ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.To serve food and beverages according to the standards established.To clear tables and removes dirty dishes to the dish area.To complete opening and closing duties as assigned.To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.To follow presentation guidelines as established by the Food & Beverage Manager.To maintain the assigned station / section in a clean and orderly manner at all times.To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate Previous experience in a food and beverage operation, preferably within a luxury hotel or upscale restaurant is an assetPrevious point of sale system experience an asset, but not requiredHigh school diploma or equivalent; hospitality qualification is an advantage.Good command of English; additional languages are an advantage.Excellent communication and organizational skillsStrong interpersonal and problem solving abilitiesPositive attitude, professional appearance, and excellent grooming standards.Highly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesFlexible to work shifts, weekends, and public holidays.