About this role
🌟 THE MISSION
You are the heartbeat of Mama’s dining and drinking experiences 🍸🍽️✨ — the creative force behind every restaurant, bar, and social moment.
As our Director of Food & Beverage, you don’t just run outlets—you create energy, atmosphere, and unforgettable experiences that keep guests coming back for more 🔥
You lead from the floor, not the office, turning every service into a show and every team member into a performer 🎶💫
Here’s what you’ll be responsible for:
F&B Visionary 🍽️✨
Define and deliver a bold, creative, and commercially strong F&B strategy aligned with Mama’s lifestyle concept
Bring innovation to menus, concepts, events, and activationsExperience Curator 🍸💖
Create vibrant dining and bar experiences that reflect the energy of Cape Town and Mama’s brand personality
Ensure every guest experience is memorable, social, and shareableOperations Leader ⚡🏨
Oversee all F&B outlets including restaurants, bars, events, and in-room dining
Ensure smooth daily operations, high service standards, and consistency across all venuesCommercial Driver 📊💰
Maximize revenue, profitability, and cost control across all F&B operations
Monitor performance, budgets, and KPIs while driving sustainable growthTeam Inspirer 👥💫
Lead, coach, and develop large, diverse F&B teams
Build a high-energy, motivated culture focused on service excellence and personalityCollaboration Champion 🤝🎶
Work closely with Culinary, Rooms, Sales, and Marketing teams to create integrated guest experiences
Align F&B activations with hotel events and brand storytellingQuality & Standards Guardian 🛎️🎯
Maintain Mama’s signature standards across service, product, presentation, and ambiance
Ensure consistency while keeping creativity aliveEvent & Activation Leader 🎉🔥
Drive events, pop-ups, themed nights, and activations that position Mama as a social hotspot
Make every moment visible, exciting, and profitable MADE FOR YOU… ONLY IF ✨
You have strong senior Food & Beverage leadership experience in hospitality 🍽️🏨You come from lifestyle, luxury, or high-volume experiential brands ✨You are a natural leader who inspires, motivates, and develops large teams 👥💫You are commercially sharp with strong understanding of revenue, cost control, and profitability 📊💰You thrive in fast-paced, high-energy environments ⚡You are highly operational and love being present on the floor 🛠️You have strong communication and stakeholder management skills 💬🤝You are creative, innovative, and passionate about guest experience 💖You can manage multiple outlets, concepts, and activations with ease 🎶🍸YOUR LITTLE EXTRAS 🎯
Pre-opening experience? Big plus 🏗️✨Multi-outlet or lifestyle brand experience? Even better 🌍You know how to turn F&B into a destination, not just a department 🍸🔥You bring bold ideas, energy, and Mama personality every day 🎶💫 Additional information
We’re sure you know the beat🎶:
1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm. Chorus: After the successful telephone interview, we will see you at Mama, be ready! (chorus x2 depending on the position) Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.