About this role
We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Porter. Inspire and create the grandest experience for our guest, clients and colleagues every day. You will be an ambassador of luxury service in Calgary’s only choice for events. As a Porter you will have the perfect opportunity to touch the hearts of our guests; providing warm, engaging service while setting and servicing our conference and social events. You will ensure that every moment becomes a memory for our guests. Reporting to the Director, Event Operations.
Key Responsibilities
Responsible to provide engaging and luxury service to our guestsSet up and tear down of rooms & event areas in the hotelCleaning and maintenance of event spaces, including reporting maintenance requestsEnsuring service areas and storages are clean and tidyKnowledge of all meeting set-up standardsMaintains a safe and clean work environment and ensures that all Health & Safety standards are met, procedures followed and has the knowledge and tools to work safelyMaintain awareness of, and ensuring compliance with all food safety & hygiene policies and procedures are followed at all times.Maintain awareness of, and ensuring compliance with all sustainability and food waste reduction/diversion policies, procedures and programs at the hotel.To follow all department and hotel policies, procedures and service standardsExecute all other duties as assigned by the Director of Event Operations or their designate What will you bring to this role?
Previous experience in Events (Banquets) is considered an assetStrong communication skills in English (verbal and written)Availability to work evenings, weekends, and overnight shifts as requiredDemonstrated ability to thrive in dynamic and fast-paced environmentsProven ability to perform well under pressureSelf-motivated and able to work independentlyStrong team player with the ability to work collaboratively with minimal supervisionEmbrace the Fairmont brand promise and luxury in your role and in all your interactions.Foster an inclusive environment where every individual feels valued and respected Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage for eligible employees. Company-matched pension plan, as well as RRSP & TFSA options. Complimentary meal in staff cafeteria during shifts.
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.