About this role
As a Food & Beverage attendant, you will have the perfect opportunity to touch the hearts of our guests by making their dining occasions truly unforgettable. With a combination of breakfast, lunch and dinner service, this role has plenty of variety.
You'll work alongside the Food and Beverage Team to ensure seamless guest experiences. Your role includes the following tasks:
Greeting guests warmly and professionally as they arriveTaking food and beverage orders accurately and efficientlyDelivering food and drinks to tables in a timely mannerClearing tables, resetting and maintaining a clean dining areaHandling guest queries, requests, and complaints with careProcessing payments using POS systems and handling cash/card transactionsRestocking supplies and ensuring stations are stocked and tidyFollowing hygiene, safety, and food handling procedures at all timesSupporting colleagues and working collaboratively as part of a teamSetting up and packing down service areas as requiredCommunicating any dietary needs or guest concerns to kitchen teamCompleting daily cleaning and closing checklists Flexibility is crucial for this role, as you will be rostered across a 7-day rotating schedule, with shifts starting as early as 6:00am and finishing late at night. This is a part-time position, paid at $26.06 per hour.
Previous experience in food and beverage, bar, barista or hotel service roles is preferred but not essentialA friendly and professional attitude with a passion for hospitality and delivering great guest experiencesComfortable operating coffee machines or working behind a bar (training can be provided)A team player who can adapt to a fast paced and dynamic environmentStrong communication and time management skillsPhysically able to be on your feet for extended periods and lift/carry light trays or equipmentFlexibility to work a rotating 7 day roster with shifts that may start as early as 6am or finish late at nightUnderstanding of basic food safety and hygiene practicesNZ citizenship, permanent residency, or a current and valid work visa/permit. (immigration visa support or sponsorship is not available with this role) At Novotel Wellington, we’re all about helping you grow your career and have a great time doing it! We love celebrating our team’s wins and offer a bunch of great perks to support you along the way, including:
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!Daily staff meals are on us while you're on duty.Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation WorldwideAccor's Parental Leave Scheme: Supporting you in all stages of life.Join in on staff celebrations and get recognised for your tenure.Accor's refer-a-friend bonusUniform provided & launderedAccess to our Employee Assistance ProgramJoin us at Novotel Wellington, where your career journey is as exciting as the destination!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS