About this role
We are seeking an enthusiastic and detail-oriented Housekeeping Executive to join our team at ibis Hyderabad HITEC City. In this pivotal role, you will lead our housekeeping operations, ensuring exceptional cleanliness standards, guest satisfaction, and operational excellence. You will oversee daily housekeeping activities, manage staff effectively, and drive continuous improvement initiatives while maintaining the highest standards of hygiene and professionalism across all areas of the organization.
Oversee and optimize housekeeping operations to ensure consistent cleanliness and hygiene standards throughout all areas of the facility, demonstrating a keen eye for detail and quality assuranceLead, supervise, and motivate the housekeeping team, providing coaching, training, and performance feedback to foster professional development, maintain high morale, and support staff growthPlan and organize work schedules, staff assignments, and vacation planning to maximize productivity and resource allocation while remaining flexible to operational needsRespond promptly and efficiently to guest requests and requirements, ensuring exceptional customer satisfaction and service delivery through empathetic and collaborative communicationImplement and enforce company policies, standard operating procedures, and health and safety protocols across all departmental activities with transparency and assertivenessConduct regular quality inspections and audits to maintain compliance with organizational standards, identify areas for improvement, and drive innovative solutionsManage housekeeping budgets, control costs, and recommend process improvements to enhance operational efficiency and departmental productivityMaintain accurate documentation, records, and reports related to staff performance, inventory, and departmental operations with analytical precisionCollaborate with other departments to address guest concerns, coordinate special requests or events, and support organizational goals through inclusive teamworkIdentify and recommend changes in methods, equipment, staffing, or procedures to improve departmental standards and overall performance with a visionary mindsetEscalate critical matters affecting organizational interests to management with transparency, professionalism, and decisive actionCoordinate with vendors and suppliers for housekeeping supplies and equipment, ensuring quality and cost-effectiveness **Required Qualifications:**
Diploma in Tourism, Hospitality Management, or related fieldMinimum 2 years of relevant experience in housekeeping operations or hospitality managementExcellent reading, writing, and oral proficiency in English languageStrong leadership, interpersonal, and team-building skills with the ability to motivate and support staffDemonstrated ability to multi-task and perform effectively in stressful, high-pressure situationsResults-oriented mindset with a keen eye for detail and quality assuranceProficiency in housekeeping management systems and basic computer applicationsKnowledge of health, safety, and hygiene standards and protocolsProfessional presentation and grooming standards at all timesAbility to work collaboratively as a team player and foster inclusive work environmentsStrong problem-solving and conflict resolution abilitiesProficiency in documentation, record-keeping, and inventory management**Preferred Qualifications:**
Proficiency in additional languages; basic understanding of local Telugu language is advantageousExperience with budget management and cost control in housekeeping operationsCertification in hospitality management or housekeeping excellenceExperience with staff scheduling software and property management systemsKnowledge of sustainable and eco-friendly housekeeping practicesPrevious experience in a hotel, resort, or corporate facility environmentExperience in vendor and supplier coordinationFamiliarity with quality assurance frameworks and continuous improvement methodologies