About this role
We are seeking a friendly and professional Hostess F&B to join our team in the beautiful island of Phu Quoc, Vietnam. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
Greet and welcome guests in a warm and professional mannerManage reservations and seating arrangements efficientlyEscort guests to their tables and provide menusAssist with special requests and accommodate dietary requirementsMaintain a clean and tidy reception areaCoordinate with kitchen and wait staff to ensure smooth serviceHandle guest enquiries and resolve any issues promptlyMaintain an up-to-date knowledge of menu items and daily specialsAssist in organising and overseeing special events or promotionsEnsure compliance with health and safety regulations Secondary school diploma or equivalentExcellent communication and interpersonal skillsStrong customer service orientation with a friendly and approachable demeanourAbility to multitask and work efficiently in a fast-paced environmentBasic computer literacy for managing reservations and using point-of-sale systemsKeen attention to detail and a commitment to maintaining high standardsKnowledge of food and beverage service standardsUnderstanding of hospitality industry practicesPrevious experience in hospitality or customer service is desirableFlexibility to work various shifts, including evenings, weekends, and holidaysAbility to stand for extended periods and move around the restaurant as neededProficiency in English; knowledge of additional languages is an advantage What awaits you...
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.The ability to challenge the norm and work in an environment that is both creative and rewarding.Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.A competitive package and plenty of development opportunities.