About this role
YOUR ROLE:
Overall day-to-day leadership of hotel operations, including front office, housekeeping, food & beverage, maintenance, culinary, health club & spa, duty manager - guest servicesImplementation and monitoring of brand/service standards, SOP'sSupport Accor and Mövenpick system implementationsRevenue optimisation & maximisation, cost control, P&L and payroll accountabilityTeam development, rostering optimisation / operational efficiencies across departments, performance managementHealth & safety, compliance management, support and lead Green Key Certification, deliver high consistent guest expectations satisfaction - (RPS) ownershipStrategic input on property improvements, CAPEX, all other key management support functions YOUR SKILLS AND EXPERIENCE INCLUDE:
Previous premium hotel experience is necessary. A strong commercial acumen with a track record of meeting or exceeding revenue & profitability targets.Passion for creating memorable guest experiences with a meticulous eye for detail.Eligibility to work in the UK is essential. One more thing…
By working at the Old Thorns Hotel & Resort you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.