About this role
How does your working day looks like ...
You’ll coordinate events with all internal departments and ensure that everyone has all the necessary informationYou will be responsible for all group enquiries for 8 rooms or moreYou will be responsible for preparing quotations, contracts and invoicesYou will prepare forecasts, reports and sales analysesYou will attend internal meetingsYou will act as the point of contact for the team in the manager’s absenceYou will actively maintain customer relationships and support sales activitiesYou will ensure compliance with hotel standards and quality assurance in the events departmentYou will enter bookings into the system, draw up rooming lists and prepare everything for a seamless check-in and stayYou meet clients in person and stay in touch with them by phone and emailYou organise tours of the premises for event and corporate clientsYou keep a clear overview, even when every room in the hotel is booked out and things are getting hecticYou support the onboarding and training of new team members when neededYou prepare and update event orders, making sure all departments have the latest detailsYou coordinate last-minute changes and find practical solutions when plans changeYou liaise with external partners and suppliers when neededYou follow up with clients after their events and help build lasting relationshipsYou are organised, detail-oriented and stay calm when plans change Your personality counts more than your CV...
You have professional experience in a similar role and are a passionate hostYou are an open and communicative person who isn’t afraid to stand your ground when necessaryYou enjoy working with people and inspiring themYou are passionate about good food and drink and enjoy discovering new conceptsYou bring not only your skills but also your personality to the roleYou are fluent in German and English What´s in it for you …
Only work 4-days a week as a full-time team member without payment or holiday reductionGet to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employeeTake advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the worldBenefit from great offers from our numerous cooperation partnersBe part of our hilarious staff parties and much more …