About this role
Coordinate day-to-day operation of the outlets. Monitor operations, support and assist staff, and inform management of any pertinent information. Requires high morals, ethics, organisation, and a high commitment to this role.Ensure customer satisfaction. Printing Menus when required and upselling Destination Dining. Ensure proper preparation and presentation of all items. Greet and briefly converse with guests in room while delivering trolleys/mealsSet up table and serve food from trolley in accordance to departmental standards and proceduresUncover and present food to ensure that all items are correctly received.Answer enquiries with regards to In Villa Dining and responds to requests for additional F&B servicesUp-sell and promote food and beverage offers at every available opportunityCollect and neatly stack dirty dishes on trolley, table, or tray and remove from rooms or retrieve from hall outside of rooms Break down trays and trolleys at stewarding areaClean work station including room service trolleys, hot boxes and room service shelves. Maintain department’s service and storage areas in a clean and tidy conditionEnsure that work station is stocked with appropriate condiments at all timesApply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)Report guests feedbacks, complaints or other irregularities to management and follow up if necessaryAssist other Food & Beverage outlets with their operations during peak times or when required.Fully responsible for setting up Destination dining, and create a “WOW EXPERIENCE”. College diploma or equivalent qualificationsMinimum of 2 years of similar experiencePast experience of working in the MaldivesGood reading, writing and oral proficiency in English languageAble to speak additional language will be an advantage What is in it for you:
Employee benefit card offering discounted rates in Accor Hotels WorldwideDevelop your talent through learning programs by Academy AccorOpportunity to grow within your property and across the world!Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS