About this role
POSITION PURPOSE
There is no room for ordinary in anything we do. As the Revenue Manager, you will be responsible for developing and implementing revenue strategies to maximize the profitability of the hotel. You will work closely with the sales, marketing, and reservations teams to forecast demand, set pricing strategies, and optimize inventory to drive revenue growth.
ESSENTIAL FUNCTIONS
Areas of responsibility will include, but are not limited to the following:
Develop and implement revenue strategies to increase profitability of the hotelAnalyze market trends and competition to identify opportunities for revenue growthWork with the sales and marketing teams to develop pricing strategies for room rates, packages, and promotionsMonitor demand patterns and adjust inventory levels to optimize revenue and occupancyConduct regular revenue meetings with hotel management and provide insights and recommendations on revenue performanceDevelop and maintain accurate revenue forecasts to support budgeting and financial planningMonitor and manage distribution channels to ensure rate parity and maximize revenueCollaborate with the reservations team to optimize yield and manage room inventoryMonitor and analyze key performance indicators (KPIs) related to revenue and occupancy, and adjust strategies as neededEnsure compliance with hotel pricing policies and revenue management best practicesOther:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Colleagues with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all colleagues are required to fully comply with Fairmont rules and regulations for the safe and effective operation of the hotel’s facilities. Colleagues who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Additional duties as necessary and assigned.
SUPERVISION RECEIVED
Direct: Director of Revenue Management
Indirect: Director, Sales & Marketing
SUPERVISION EXERCISED
Direct: Revenue Analyst
Indirect: Reservations team coordination through collaboration with Reservations Manager
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write and understand the English language.Excellent communication and interpersonal skillsMust be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.Ability to think strategically and develop innovative revenue strategiesStrong analytical skills and ability to analyze data and trendsProficient in Microsoft Office, with an emphasis on Excel and other analytical toolsKnowledge of revenue management systems, hotel reservations systems, and distribution channelsKnowledge of market segmentation and demand forecasting techniquesUnderstanding of hotel financial statements and budgeting processesHighly organized with the ability to work in a fast-paced environment and manage multiple projects simultaneouslyMaintain a professional working environmentMaintains confidentiality of proprietary information and protects company assets
Physical Demands
Frequency Key: Rare: up to 1 hour, Occasional: 1-3 hours, Frequent: 3-6 hours, Constant: 6-8 hours.
Physical Activity Frequency
Sitting Constant
Standing Occasional
Walking, climbing stairs Occasional
Crouching/Bending/Stooping Occasional
Lifting/Carrying (15 lbs.) Occasional
Reaching Occasional
Pushing/Pulling Occasional
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Must have manual dexterity to be able to operate office equipment such as computers, printers, photocopiers, FAX machines, multi-line touch tone phone, and other office equipment as needed.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
QUALIFICATION STANDARDS
Education
Bachelor’s degree in Hotel Management, Accounting, Finance, Mathematics, or Business Management preferredExperience
Minimum 3 years of progressive experience in revenue management, preferably within a luxury or resort hotel environment. Experience in destination resorts strongly preferred.Licenses or Certificates
Not applicable.
Grooming
All colleagues must maintain a neat, clean and well-groomed appearance per Fairmont standards.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com
Why work for Accor? You can discover a world where life pulses with passion!
Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Hospitality is a work of heart! #fairmontcareers #alwayskealani