About this role
The Resident Manager is responsible for the hotel in the absence of the General ManagerManage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product qualityDevelop, recommend, implement and manage the operational department’s annual and long term goalsEnsure that all operations departments are maximizing revenue and profit potentials while minimizing costsManage operational expenses to stay within budget guidelines, as well as gather and report financial information to the General ManagerManages performance issues that arise within the operational departments, as well as train, develop, Coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managersEnsures optimal compliance with corporate focus auditIs an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation.