About this role
As a Seasonal Server Assistant in Notch8, you are an integral member of our restaurant team and play an important role in creating a polished, seamless and memorable dining experience. From preparing tables and service stations to supporting the delivery of food and beverages, anticipating guest and Server needs, and working alongside your fellow Notch8 colleagues, your attention to detail and genuine hospitality help ensure every guest feels welcomed and well cared for.
Joining us during one of the most exciting and busiest times of the year, you’ll help bring the Fairmont experience to life through strong teamwork, thoughtful service and consistent execution—turning everyday dining moments and special celebrations into special memories.
What’s in It for You
An inclusive, empowering, and positive company culture where people are at the heart of everything we doThe opportunity to gain valuable experience in a luxury hotel and work alongside passionate hospitality professionalsCompetitive pay starting at $21.03/hour, with progression to the full classification rate of $26.29/hour after three months of employmentComplimentary meals during shifts through our Colleague Dining Program50% dining discount at participating venues in Vancouver, Victoria, and Whistler through our Pacific Northwest Food & Beverage Discount ProgramLearning and development opportunities through our AcademiesOpportunities to participate in Corporate Social Responsibility initiativesThe opportunity to work in an iconic luxury hotel with a legacy dating back to 1939What You’ll Be Doing
Consistently provide professional, friendly, engaging and personalized service in accordance with Fairmont service standardsSet and reset tables and service stations according to established meal-period and presentation standardsPrepare and maintain mise en place and side stations to ensure the team is ready for serviceAssist Servers with the timely and accurate delivery of water, bread, food, beverages, condiments and other service itemsClear and crumb tables, replace settings and reset tables efficiently while minimizing disruption to guestsAnticipate the needs of guests and Servers throughout the dining experience and respond promptly to requests within the scope of the positionMonitor and replenish china, glassware, flatware, linen and other service suppliesCommunicate table status, guest requests, dietary restrictions, allergies and service priorities clearly and accurately to Servers, Culinary colleagues and leadersMaintain clean, organized, safe and properly stocked dining areas, service stations and workspacesAssist with opening and closing duties, side work, and seasonal, special-event and private-dining setups as requiredBuild and maintain working knowledge of Notch8 menus, beverage offerings, seasonal promotions and relevant hotel services and programsFollow all food safety, sanitation, workplace health and safety, departmental and hotel proceduresFollow Fairmont and Accor brand standards, and the provisions of the applicable Collective AgreementMaintain professional appearance, grooming, hygiene and uniform standardsParticipate in required briefings, meetings, training, coaching and service excellence initiativesPromptly report hazards, incidents, injuries, damaged equipment, and maintenance or security concernsSupport responsible use of supplies and resources, including appropriate handling, storage and waste-reduction practicesPerform other duties reasonably assigned that are consistent with the nature, classification and scope of the position What You Bring to the Role
We’re looking for someone who enjoys working with people, takes pride in the details, and thrives as part of a busy restaurant team.
Previous experience in a restaurant, banquet, cafeteria, or hospitality environment, with luxury hotel or upscale restaurant experience considered an assetStrong guest-service orientation with a warm, professional, and attentive approachAbility to communicate effectively in EnglishValid FoodSafe Level 1 certification, or the ability to obtain it within the timeframe required by the hotelServing It Right certification is an assetBasic knowledge of food and beverage service and restaurant operationsAbility to safely and efficiently carry trays, food, beverages, and service items in a busy restaurant environmentStrong communication, interpersonal, and teamwork skillsOrganized, reliable, and attentive to detailAbility to prioritize and remain calm and professional in a fast-paced environment with changing service demandsCommitment to Fairmont service, food safety, workplace safety, and operational standardsProfessional appearance and grooming in accordance with hotel standardsFull availability throughout the seasonal contract period, including evenings, weekends, statutory holidays, and rotating shifts as requiredAvailability throughout peak festive periods, including Christmas and New Year, based on operational requirementsPhysical Demands & Operational Requirements
Ability to stand and walk for extended periods throughout the shiftFrequent bending, reaching, carrying, pushing, pulling, and repetitive movementAbility to lift and carry items weighing up to 14 kg (30 lb), using appropriate equipment or assistance where required and following safe handling proceduresAbility to safely carry trays and other service itemsAbility to work effectively in a busy, fast-paced and sometimes noisy restaurant environmentAbout the Seasonal Opportunity
This is a seasonal position anticipated to run from November 2026 through January 2, 2027, with hours and scheduling based on business and operational requirements. Full availability throughout the seasonal period, particularly during Christmas and New Year, is important to support Notch8 during our peak festive season.
If you’re passionate about hospitality, enjoy being part of a team, and are ready to help create memorable experiences during one of the most exciting times of the year, we invite you to join Notch8 at Fairmont Hotel Vancouver – the Castle in the City.
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS