About this role
This position is responsible for providing prompt and professional F&B service to Hotel’s guests.
Primary Responsibilities
Outlet Operation
To assist the Assistant Outlet Manager/Outlet Manager in planning, implementing, organizing and coordinating the smooth and efficient operation of the restaurant on a daily basis.
To assist the Assistant Outlet Manager/Outlet Manager in ensuring that the restaurant is running in an efficiently manner and proper service is offered at all times.
To assist the Assistant Outlet Manager/Outlet Manager in assuring the most efficient operation of dining room, offering the maximum in service of hotel guests through good planning and coordination with others departments.
To assist the Assistant Outlet Manager/Outlet Manager in ensuring compliance with Accor LQA (Leading Quality Assurance) standards.
Knowledge and Experience
College diploma / Secondary school education or Equivalent qualifications
Additional certification(s) in Food & Beverage will be an advantage
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 2 - 4 years of relevant experience in a similar capacity
Working knowledge of MS Excel, Word, & PowerPoint
Competencies
Written and verbal communication skills in English
Able to develop rapport with colleagues and management staff
Ability to work cohesively with co-workers as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to promote positive relations with all hotel guests and patrons
Able to exercise good judgment with difficult guests
Understanding and ability to work in a multi-cultural environment
Embodies competitive spirit and skills based on Accor’s capability framework:
Open minded, Guest centric
Self-Confident, Good communication, Team player
Proactive and Initiative and Business Awareness and Improvement
What is in it for you;
Employee benefit card offering discounted rates in Accor Hotels worldwideCompetitive compensation packageCompany discounts in room rates and F&B outletsFree meal, free shuttle, free uniformLife and accident insurance and HMO benefit