About this role
As a Hostess at DELANO Dubai, you are the first point of contact for our guests, setting the tone for a refined yet relaxed dining experience. You will warmly welcome guests, manage reservations and seating, and ensure a seamless flow of arrivals while delivering an intuitive and elevated guest journey aligned with the DELANO brand. Guest Welcome & First Impression: Deliver a warm, polished welcome to all guests, creating an immediate sense of arrival and comfort Reservations Management: Accurately manage bookings, ensuring guest preferences, special requests, and notes are captured and communicated effectively Seating Coordination: Organise table allocations to ensure smooth service flow, balanced sections, and optimal guest experience Guest Flow Management: Monitor arrivals, wait times, and table turnover to maintain a seamless and well-paced restaurant operation Guest Engagement: Engage with guests during wait times in a warm, professional, and attentive manner, enhancing their o...