About this role
What you’ll do…
Manage the hotel's Accounts Receivable function, including city ledger, credit accounts and direct billing transactions.Prepare and issue invoices to corporate clients, travel agents, event organisers and other business partners in a timely manner.Monitor outstanding balances and follow up on overdue accounts to ensure timely collections and healthy cash flow.Reconcile customer accounts, investigate payment discrepancies and resolve billing queries efficiently.Process receipts, allocate payments accurately and maintain up-to-date customer account records.Review credit applications and ensure compliance with the hotel's credit policy and approval procedures.Prepare ageing reports, collection summaries and accounts receivable reports for management review.Coordinate with Sales, Reservations, Front Office and Finance teams to resolve account discrepancies and support guest satisfaction.Assist with month-end closing, account reconciliations and internal and external audit requirements while ensuring compliance with company policies and financial controls.
Bachelor's degree in Accounting, Finance, or related fieldMinimum 2-3 years of experience in accounts receivable or credit managementProficiency in accounting software and ERP systems (SAP, Oracle, or similar platforms)Strong knowledge of invoicing, billing, and receivables management processesExcellent numerical and analytical skills with attention to detailDemonstrated ability to manage multiple priorities and meet deadlines