About this role
Welcomes all guests as soon as they arrive with care and attention, with a personalised approachIs proactive, anticipates guests needs and looks for suitable solutionsConveys the hotel image and promotes company’s loyalty programmeAssists as required with the solving of any guest feedback and is able to handle them in an efficient and satisfying mannerHas knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes themCarries out all operations concerning guests arrival and departure in compliance with payment procedureInforms guests about formalities, any special conditions relating to their stay and the services availableActively contributes to the qualitative and quantitative targets of the departmentPromotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills.Supervise, support, train, develop the Night Welcomers.Covers the Night Manager duties during periods of leave.
Bonus Breaks: Enjoy two complimentary one or two night stays per year at other Accor properties across the UKPension Scheme: Secure your future with our contributory pension planEmployee Benefit Card: Take advantage of discounted rates at Accor Hotels worldwideComplimentary Meals: Free meals provided whilst on dutyWellness Perks: Free access to the hotel gymEmployee Assistance Programme: Confidential support available 24/7Annual Leave: Up to 33 days of annual leave per year (including public holidays)Salary: £16.66 per hour
The successful candidate must already have eligibility to work in the UK.