About this role
Welcoming our late arrival guests and farewell to our early departures.Ensure the smooth and efficient running of the Hotel’s overnight operation, maintaining guest satisfaction and the safety and security of the property.Taking initiative to ensure positive and productive interactions with our customers.Undertake the daily reconciliation of the Hotel’s trading, including checking and preparing reports, completing audits, and collating the necessary paperwork for departures.Prepare and distribute relevant reports to relevant departments.Managing and confirming reservation details and accounts for in-house guest details ensuring all details are recorded accurately.Strong analytical skills with a high level of computer literacy and accuracy.Ability to work evening shifts 11pm to 7am. Excellent time management skills and the ability to work autonomously.A hands-on team player with a can-do attitude.Initiates contact and establishes rapport easily.Willingness to take ownership and have the initiative to carry out different tasks as required.A good understanding of finance and accounting practices.The ability to coordinate multiple tasks whilst maintaining attention to detail.Your Responsible Service of Alcohol (RSA) Certificate.Knowledge of Opera Cloud is a bonus. What is in it for you
Learning & development opportunities.Join of the largest hotel groups worldwide with access to global opportunities and staff benefits.Onsite parking, duty meals, and free laundry.Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.