About this role
Greet guests warmly upon arrival and set the tone for the dining experience.Manage reservations using platforms such as OpenTable, Resy, or similar systems.Maintain and update waitlists, quoting accurate wait times and keeping guests informedSeat guests according to server rotation, table availability, and floor plan balance.Escort guests to tables, present menus, and communicate special notes to serversAnswer phone calls for reservations, menu questions, and general inquiries.Monitor dining room flow and adjust seating plans as needed.Assist with light tasks such as bussing tables or handling to‑go orders in some establishmentsInspect dining areas for cleanliness and proper setup. Entry‑level; 0–2 years preferred in upscale dining. Within luxury atmospherePossession of a positive and enthusiastic attitudeStrong communication and interpersonal skillsAbility to multitask in fast‑paced environmentsFamiliarity with reservation and table‑management softwareProfessional demeanor and customer‑service orientationOrganizational and problem‑solving abilities experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.