About this role
As a Reservations Agent, your main responsibilities include:
Processing and inputting of hotel reservations into RESAWEB and Opera Cloud, with a focus on individual & group reservationsQuoting, Booking and Managing all group bookings in a timely manner Managing and reviewing of all guest history – assist with merging guest profiles for FITs Upselling during guest interactions.Processing Weekly Commissions Whilst talent and attitude are our primary requirements, you can confidently say yes to the below selection criteria:
Exceptional attention to detail and demonstrated experience in client liaisonConfident with Microsoft Office, Opera Cloud and RESAWEBA natural ability to manage conflicting deadlines and work well under pressureThe right to work in New Zealand Fluent in English, excellent communication and a great phone manner.Can work 40 hours per week, Tuesday- Saturday Why join Pullman Auckland?
Our People+ Culture
We are, who we serve
We hire for personality, train for skill.
A personality that reflects our brand character and embodies, the progressive, inclusive, optimistic,
and multi-hyphen spirit of our muse.
We seek opportunitiesWe connect with meaningWe make a positive impactWe also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:
Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwideDaily staff meals providedOngoing reward and recognition incentivesOpportunities for further development and worldwide career progression within AccorOur commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.