About this role
We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable experience.
• To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction
• Must comply with the grooming standards of the company
• To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart
• To make the seniors aware of all guest comments and guest complaints
• To be thoroughly familiar with the service standards and procedures
• To follow specified procedures to properly set up beach beds and cabanas stations.
• To ensure cleanliness and maintenance of the beach areas
• To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed
• To fold pack the umbrellas in the evenings
• To follow all policies and procedures of the hotel
• To immediately report all suspicious occurrences and hazardous conditions
• To maintain safety of work areas at all times
• To attend all mandatory meetings as directed
• To perform other tasks as required /directed
Diploma or degree in vocational hospitality.1– 3 years experience in 4-5 star Hotel.Must be confident and good in speaking English.Currently in UAE and willing to join immediately will be an advantage.Work in 5* Hotel or relevant experience is a must with in the industry.Creative and passionate about food and customer service. Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.