About this role
Job Purpose : To provide efficient collection, delivery, processing, and handling of guest laundry and hotel linen while maintaining high standards of service, hygiene, quality, and guest satisfaction. Key Responsibilities Collect guest laundry, dry cleaning, and pressing items from guest rooms according to hotel procedures. Deliver clean and pressed guest laundry to the correct guest room within the required turnaround time. Handle guest garments, uniforms, linen, and other laundry items with care. Check laundry bags and guest laundry lists for accuracy before processing. Verify the quantity and condition of items collected from guest rooms. Report any stains, damages, missing items, or irregularities to the Laundry Supervisor. Ensure guest laundry is properly tagged, sorted, and transferred to the appropriate laundry section. Follow hotel procedures for express, same-day, and regular laundry services. Assist with sorting, folding, packing, and preparing guest laundry for delivery ...