About this role
Job Duties Include:
Build strong relationships with colleagues and leaders through a visible presence across the hotelServe as a trusted partner on employee relations, workplace concerns, and team successCoach leaders to create engaging, inclusive, and high-performing teamsLead investigations, conflict resolution, attendance, and performance management processesDrive colleague engagement, recognition, and culture-building initiativesLead Employee Engagement Survey action planning and continuous improvement effortsUse colleague insights and workforce trends to enhance retention and engagementEnsure compliance with Fairmont standards and BC employment legislationHelp create an exceptional workplace experience that supports outstanding guest experiences Bachelor’s degree in Human Resources, Business Administration, or a related fieldHuman Resources or People & Culture experience, ideally within hospitality or a service-focused environmentProven success supporting employee relations and coaching leadersExcellent communication skills with the ability to build trust at all levelsSound judgment and discretion when handling confidential mattersOrganized, solutions-focused, and comfortable working in a fast-paced operationPassionate about engagement, culture, and creating exceptional colleague experiences Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.