About this role
Fairmont Spa & Wellness is seeking passionate, professional, and guest-focused Spa Therapists to join our award-winning Spa & Wellness team at Fairmont St Andrews.
This is an exciting opportunity to develop your career within one of the world’s most recognised luxury hospitality brands whilst working alongside industry-leading wellness and skincare partners including ESPA, ishga, and Skin Rocks.
Whether delivering personalised wellness experiences, supporting exciting brand launches, or developing your treatment expertise through advanced training, you will play an important role in creating exceptional and memorable guest journeys within a luxury five-star environment
What You Will Be Doing
As a Spa Therapist at Fairmont St Andrews, you will play an integral role in creating exceptional wellness experiences for our guests, by delivering personalised and results-driven, luxury treatment experiences.
Deliver exceptional spa treatment experiences in line with Fairmont Spa & Wellness brand standards, treatment protocols and luxury service expectations.Create warm, welcoming and memorable guest experiences through genuine hospitality, expert knowledge and exceptional attention to detail.Confidently recommend personalised retail products, homecare recommendations and treatment plans to enhance treatment results and support long-term guest wellbeing.Identify opportunities to elevate the guest experience through treatment enhancements, upgrades and personalised recommendations.Build meaningful relationships with guests, encouraging loyalty, repeat visits and long-term engagement with the Spa & Wellness offering.Work collaboratively with Spa Reception, Fitness & Wellbeing and wider Resort colleagues to deliver a seamless luxury guest experience. Maintain exceptional standards of treatment room presentation, cleanliness, hygiene and operational excellence at all times.Participate in ongoing training, brand education and professional development opportunities, continuously enhancing your skills and expertise.Undertake additional duties as required to support the operational needs of the Spa & Wellness department and ensure we continue to deliver exceptional experiences whilst Making Special Happen every day.Contract Information
Full-Time PositionsPart-Time PositionsCasual PositionsCandidates must be available to work weekdays, weekends and peak holiday periods.
A little about you
Recognised professional Spa Therapist qualification (HNC/HND, Level 3, ITEC, VTCT, CIBTAC, CIDESCO or equivalent essential)Passion for delivering exceptional treatment experiences and luxury guest careNaturally warm, engaging and confident communication skills with a strong service mindset.Passion for wellness, skincare, and creating memorable guest experiencesWillingness to confidently recommend retail products, treatment enhancements and upgrades.Immaculate personal presentation and professional grooming standardsPositive, flexible and proactive approach to teamwork.Passion for continuous learning, advanced training and professional development Competitive salary of £13.66 per hour9.0% gratuity and Service Charge on Spa Treatments10% commission on Spa TreatmentsStaff shuttle service to/from St AndrewsComplimentary staff canteen50% off dining in our Food and Beverage outletsComplimentary access to our newly refurbished Fairmont Gym, Studio and Pool facilitiesComplimentary access to our Golf CoursesGrowth opportunities and access to luxury wellness brand training, including ESPA, Skin Rocks, ishga and TechnogymOn-the-job trainingRegular social events