About this role
Oversee all daily laundry operations (sorting, washing, drying, pressing, folding).Implement and enforce standard operating procedures (SOPs).Maintain cleanliness and organization of the laundry facility.Provide coaching, performance feedback, and professional developmentEnsure proper functioning of washers, dryers, ironers, and foldersCoordinate preventive maintenance and repairsManage inventory of linens, uniforms, chemicals, and suppliesInspect finished laundry for cleanliness and presentation.Ensure adherence to quality standards and customer expectationsEnforce health and safety regulationsTrain staff on safe chemical handling and equipment useAddress customer inquiries and resolve complaints Bachelor's degree in business administration or Equivalent +5 years' experience in Laundry Management in luxury atmpsphereLeadership and team managementAttention to detailOrganizational and time‑management skillsKnowledge of laundry processes, chemicals, and equipmentStrong communication skills experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.