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Room Attendant @ AccorHotel

QAOnsiteFull-timeJob reference REF120645H
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About this role

Room Attendant

The Room Attendant provides exceptional guest service by maintaining cleanliness and orderliness of guest rooms and hotel areas. They ensure guests have a pleasant and comfortable stay by meeting or exceeding cleanliness standards and following all health and safety guidelines.

Clean and sanitize guest rooms, bathrooms, and public areas.Make beds, change linens, and replace towels and other amenities.Dust and polish furniture, fixtures, and surfaces.Vacuum, sweep, and mop floors.Replenish guest room supplies such as toiletries, towels, and minibar items.Ensure all cleaning equipment and supplies are well-stocked and maintained.Report any damages, broken equipment, or unsafe conditions to the supervisor.Ensure all room appliances, lighting, and electronics are functioning properly.Provide courteous and friendly service to hotel guests.Address any guest requests or concerns promptly.Adhere to hotel policies regarding security and confidentiality of guest information. High school diploma or equivalent preferred.Prior experience in housekeeping or cleaning is advantageous.Ability to work independently with minimal supervision.Strong attention to detail.Physical stamina to handle lifting, bending, and long hours of standing.Good communication skills and a positive attitude.

Skills

OtherEntry LevelHospitality

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