About this role
Position Overview
The Assistant Director of Engineering / Chief Engineer supports the Director of Engineering in leading and managing the day-to-day operations of the Engineering Department. This role ensures the safe, efficient, and sustainable operation of all facilities, systems, and equipment across the resort.
You will play a critical role in facilities management, statutory compliance, health & safety, and operational excellence, while driving team performance, preventive maintenance, and service quality in alignment with Rixos brand standards and all-inclusive resort operations.
Key Responsibilities
Engineering Operations & Facilities Management
Support the Director of Engineering in overseeing the full Engineering operation across the resort.Supervise and coordinate all Engineering Managers, Chiefs, and technical teams.Ensure optimal performance, safety, and efficiency of all mechanical, electrical, plumbing, HVAC, refrigeration, water treatment, and life safety systems.Oversee the establishment and execution of preventive maintenance programs for rooms, public areas, and back-of-house facilities.Conduct regular inspections to assess building conditions and recommend repairs, renovations, or upgrades.Budgeting & Cost Control
Assist in managing the Engineering department’s operating and capital expenditure budgets.Control departmental costs while maintaining service quality and asset integrity.Support procurement of equipment, spare parts, tools, and supplies in line with budget and brand standards.Compliance, Safety & Sustainability
Ensure full compliance with Rixos policies, SOPs, and statutory regulations.Enforce compliance with ISO Integrated Management Systems
(ISO 9001, 14001, 22000, 10002, LQA, Health & Safety, Risk Management).Actively support environmental sustainability initiatives including energy efficiency, water conservation, and pollution prevention.Ensure all emergency systems are functional and that teams are fully trained in emergency response procedures.Coordinate fire safety drills and training with Security and local authorities.Guest Experience & Service Excellence
Handle engineering-related guest complaints professionally and effectively.Support service recovery and ensure minimal disruption to guest experience.Lead by example in guest focus, responsiveness, and service standards.People Leadership & Development
Lead, motivate, and develop the Engineering team to achieve high performance.Foster a positive, fair, and collaborative working environment.Support recruitment, onboarding, training, performance evaluation, and disciplinary processes.Ensure regular technical and safety training programs are implemented.Encourage open communication, feedback, and continuous improvement within the team.Planning, Reporting & Administration
Ensure accurate maintenance logs, records, and reports are maintained.Assist in planning long-term maintenance strategies and capital projects.Monitor attendance, leave balances, and manpower planning in coordination with People & Culture.Participate in task force assignments and new hotel openings when required. Education: Degree in Engineering or equivalent technical qualification.Experience: Minimum 3–5 years in a similar role within a 4–5 star hotel or resort environment.Technical Expertise: Strong knowledge of hotel engineering systems and facilities operations.Skills:Strong leadership and people management skillsExcellent communication and problem-solving abilitiesComputer literacy and reporting skillsAbility to work under pressure in a complex, large-scale resort environmentCore Competencies
Sincerity & Transparency
Act with integrity, professionalism, and accountability.Demonstrate sound judgment and ownership in decision-making.Reliability & Teamwork
Deliver on commitments and support cross-functional collaboration.Maintain a positive, approachable, and solution-oriented mindset.Excellence in Hospitality
Commitment to quality, financial responsibility, and Rixos standards.Drive results while maintaining service and safety excellence.Quality Management & Innovation
Continuously seek operational improvements and efficiencies.Encourage innovation, feedback, and best practice sharing. What awaits you...
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.The ability to challenge the norm and work in an environment that is both creative and rewarding.Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.A competitive package and plenty of development opportunities.