About this role
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Venue Manager, you will strategically lead the team to take guest satisfaction to the next level.
What you will be doing:
Consistently offer professional, friendly and engaging serviceLead the day to day operation of the department ensuring all service standards are followedProduce and implement creative promotional programs within this outlet with the goal of increasing revenuesConduct monthly departmental meetingsEnsure the department achieves its financial and operational targetsAdhere to the annual budget and administer it in a fiscally responsible mannerMonitor food, beverage, labour and operating expenses throughout the departmentMonitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profitsSelect, train and develop Colleagues to ensure timely recruitment and career growthBalance operational, administrative and Colleague needsFollow department policies, procedures and service standardsFollow all safety policies Other duties as assignedWhat is in it for you:
Paid time offMedical, Dental and Vision Insurance, 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee Qualifications
Service focused personality is essential and previous leadership experience requiredProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAbility to lead by example, believe in a strong team culture and set the scene for high performance Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V