About this role
Bell/Luggage Attendant
This position is responsible to welcome and greet our guests in line with our company standards. Assist the guests with their luggage, respond to inquiries, and upsell our products and services.
Greet and welcome guests at the main entrance.Assist in driveway management.Assist arrivals and departing guests by opening and closing car and taxi doors.Maintain a clean and tidy entrance and baggage room.Ensure timely pick up and deliveries pertaining to baggage handling.Provide information and/or assistance to guests as and when required.Remember individual guest’s names especially repeat and long staying guests.Greet guests as they pass through the lobby to extend a personalized service.Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance. Secondary / High school educationPrevious experience in a similar capacityGood reading and oral proficiency in English languageAbility to speak Russian language is preferred