About this role
The Position
To ensure that timely IT support is rendered to all guests and departments, especially in areas with guest contacts.
JOB RESPONSIBILITIES
Familiar with all the systems Opera, Micros, Windows 2003 and 2008 Servers, all windows client operating systems.Experience in managing systems and networksProvide In-house guest IT related matter troubleshooting and practice a proactive support by maintaining the services at 100% availabilityCoordinate and manage projectsExperience in dealing with vendors and users at all levelOversee the work of the projects and ensure on time completionDocument project progressEnsure that IT actively contributes to cost saving and revenue generating strategiesCoordinate, introduce, implement, continuously manage and use best practice of Information Technology and telecommunications in order to protect, manage and exploit the use of IT within the business, effectively.Ensure Information Technology standards and best practices are communicated, implemented and measured.Support the business in the preparation of contingency plans & co-ordinates the regular testing.Support all the IT related issues in the company.Supervise and support the activity of the IT Butlers PERSONAL ATTRIBUTES
Sound Computer knowledge in Opera System, MICROS and MS office applications etc.Good project management skillsPleasant personalityNeat appearanceDisplays initiativeCustomer/people-orientedPro-active and requires minimum supervisionOral and written fluency in EnglishTeam player PERSONAL ATTRIBUTES
Good organisational skillsGood level of engagement with residentsAbility to manage a multi-cultural workforceExcellent leadership & communication skillsDisplay high levels of integrity, dedication and support for continuous improvementFlexible management style to meet the challenges of a changing work environmentGood knowledge of the entire Front Office OperationsMust be a self-starter, coach & mentor who can motivate the Team to perform their bestKnowledge of Opera Property Management System preferred