About this role
This role combines the core responsibilities of a Process/Product Owner with a deep focus on technical process ownership. Instead of managing a product, you will have the unique opportunity to take end-to-end ownership of a business model cluster (e.g., wholesale or dropshipping).
Your mission is to ensure the technical and operational stability of its processes while proactively shaping and improving the system for the future.
You will lead incident handling, root cause analysis, and drive process improvements in close collaboration with both business and tech teams.
Champion the operational excellence of your business model cluster, taking full ownership of all data flows - from product and pricing to orders, shipments, and cancellationPerform hands-on incident handling and technical bug investigation to understand the root causeCommunicate investigation results and recommended resolutions to application teamsStrategically leverage insights from these investigations to drive the analysis and implementation of long-term preventative measures and shape system improvementsDefine, lead, and optimize E2E testing strategies for critical initiatives, ensuring comprehensive coverage and high-quality deploymentsEstablish and optimize processes for bug lifecycle management, turning a reactive process into a continuous driver of operational excellenceCollaborate with other Technical Process Owners to share best practices and drive cross-business model improvements and alignment 4+ years of experience in a tech-business interface role (e.g., Process Owner, Technical PM, Business Analyst)Advanced SQL skills and proficient database knowledge, with a proven ability to interpret complex datasets and identify key patternsHands-on experience in incident handling and root cause analysisA solid understanding of system integrations, APIs, and data flowsAbility to read and interpret logs and payloadsProficient with Postman or similar API testing toolsExcellent written and spoken English communication skillsNice To Have
Experience in eCommerceExperience with middlewares Your perks at a glance: Visit our benefits page.
Simply apply online via our career page - we will get back to you as soon as possible!
A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.