About this role
Job summary
We are looking for an organised, proactive and highly motivated administrator to join our dynamicAmbulance Operations team atOval Ambulance Station.This is a key enabling role that ensures the smooth running of critical operational and clinical functions across the service.
You will work closely with operational and clinical managers, frontline clinicians, and other stakeholders to provide high-quality administrative support.
Main duties of the job
To manage the day-to-day office administration for a group of ambulance stations and to provide an efficient and effective administrative service to the local management team and staff Provide a link between the leadership teams, staff and all other departments within theorganisation. Provide comprehensive administrative and secretarial support to leadership teams, including composing correspondence, managing diaries, preparing agendas, and taking formal minutes at internal and external meetings. Organise, coordinate and attend, when required, meetings, interviews, events, and seminars, including researching venues, arranging logistics, record minutes/notes, circulate, and carry out follow-up actions. Co-ordinate staff responses to Coroner's Court statements and inquests, police statements and interviews, solicitor's queries and road traffic accident reporting. Maintain and update notice boards and Service policy and procedure manuals at mainstations and ensure distribution to the satellite stations. Gather data to provide statistical information on a range of subjects to the managementteam and other departments. Ordering and receipting all accident and emergency consumables, stationery and uniformfor the station and staff through E-Proc or other appropriate systems approved by the service. Maintain office filing systems including updating personnel files and filing databases
About us
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
Our care- delivering outstanding emergency and urgent care whenever and wherever needed. Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for. Our London- using our unique pan-London position to contribute to improving the health of the capital. To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Job description Job responsibilities
For further details of the main roles and responsibilities, please see the attached job description.
Person Specification
Qualifications Essential
Good level of education equivalent to NVQ level 3, including Maths and English GCSE (or equivalent)
Knowledge and Skills Essential
Good typing and word processing skills Strong organisational abilities Good interpersonal skills i.e. tact and diplomacy A sound knowledge of Trust Policies and Procedures Excellent verbal and written communication skills
Experience Essential
Significant recent experience of office or administrative work Experience of using Microsoft Office suite including Word, Excel, Outlook and inputting and processing information Recent experience of using an email and calendar system such as Microsoft Outlook
Desirable
Knowledge of other Microsoft Office applications
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name London Ambulance Service NHS Trust
Address Oval Ambulance Station
Foxley Road
London
SW9 6ES
Employer's website https://www.londonambulance.nhs.uk/ (Opens in a new tab)