About this role
Job summary
We are recruiting for a People Adviser to join our small, fast-paced and supportive HR team. The role is key in helping us to embed a positive culture and to support wellbeing, people development, and continuous improvement across the organisation
Main duties of the job
As a People Adviser, you will provide responsive and proactive support across the full employee lifecycle, including recruitment, onboarding, retention, colleague engagement, learning and development, and a range of people-focused projects. You will play an important part in helping us make St Nicholas Hospice a great place to work, learn, and grow
This is a hybrid role with the opportunity to work from home between 1 and 2 days a week. The role will also involve regular travel to our retail outlets in Bury St Edmunds and across West Suffolk
The successful candidate will:
be CIPD Level 5 qualifiedhave experience coaching and advising managerspossess strong working knowledge of employment law and its practical applicationbe confident in handling a broad range of HR activity within a busy environmentbe people centred, organised, and proactive in their approach
About us
St Nicholas Hospice Care is a local charity supporting nearly 2,000 people every year across West Suffolk and Thetford. We provide care in multiple settings, offering specialist clinical support, practical help, and services for families, carers, and those experiencing bereavement
Working for us:
As an employee of St Nicholas Hospice Care you would receive the following benefits:
A Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)25 days annual leave increasing to 29 with service (pro-rata for part-time employees)Enhanced Occupational sick pay schemeHome-made meals available in our onsite bistroAccess to a group pension plan or continuation of NHS Pension (subject to criteria)Life assuranceFree onsite parkingAccess to Blue Light Card scheme discountsSocial events (such as photography group, quiz nights, picnics and more)
Job description Job responsibilities
Provide high quality advice and guidance across the full range of the people lifecycle and activity, ensuring a legally compliant and best practice approach.
Key Accountabilities & Responsibilities:
Resourcing
Advise managers on recruitment and selection policy and processCoordinate the recruitment process from advertising through to on-boardingUtilise a variety of recruitment strategies and approachesPay and Benefits
Advise managers on pay policyAdvise on job evaluation process and prepare for job evaluation panelsSupport the implementation of the annual pay review processSupport employees with HR related pension queriesMonitor workplace trends in relation to workplace benefitsEmployee Relations
Provide comprehensive and practical advice and support to managers and employees in line with organisational policies, procedures, and legal requirementsSupport the management of disciplinary, grievance and capability cases and act as note taker throughout internal processesManage casework relating to sickness absence, providing advice and support to managers, monitoring absence, attending case review and capability meetings, liaising with Occupational Health and medical professionalsChampion best practice in performance development processesEmployee Engagement
In conjunction with the marketing team, ensure that HR material, such as the website, is consistent, up to date and in line with the organisations policies and valuesSupport the Head of HR in the analysis of key people dataConduct stay and exit interviews with new starters and leavers, providing feedback and insight to the DirectorateEmployee Health and Wellbeing
Support the Head of HR in the delivery of the wellbeing strategyPlan and deliver hospice wide employee health and well-being initiativesIn absence of Head of HR, chair Employee Wellbeing Champions meetingConduct risk assessments relating to specific situations e.g. pregnancy, young persons, work station, stress management etcHR Systems
Support the People Administrator in the maintenance of the HR Information System (Compass)Contribute to the continuous improvement of HR systems and practicesProvide cover for the People Administrator in the implementation of payrollOversee compliance levels in relation to core HR documentation i.e. DBS, driving documentation and qualifications
Learning & Development
TNASkills & AnalysisOther
Support the implementation of ad hoc people project work i.e. job evaluation
Person Specification
Qualifications Essential
CIPD accreditation (Level 5)
Skills and Abilities Essential
Sound knowledge of employment law and its practical application The emotional intelligence and communication skills to work with a wide spectrum of people to achieve the best outcome. Strong HR advisory and coaching abilities Innovative and flexible approach Highly organised with ability to prioritise and manage multiple tasks Works well both as part of a team and independently
Experience Essential
Experience of managing ER casework Experience of managing recruitment processes across a breadth of disciplines Experience of producing and presenting quality reports and a range of correspondence to a high standard
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St Nicholas Hospice Care
Address Hardwick Lane
Bury St Edmunds
Suffolk
IP33 2QY
Employer's website https://stnicholashospice.org.uk/ (Opens in a new tab)