About this role
Job summary
To provide a high-quality phlebotomy service to patients registered at Westlands Medical Centre by safely and efficiently collecting blood samples for investigation, diagnosis, and monitoring. The post holder will deliver compassionate, patient-centred care and contribute to the overall effectiveness of the clinical team.
Interviews to be held the week commencing 1st June 2026.
Main duties of the job
Undertake venepuncture and capillary blood sampling in line with agreed clinical protocols and best practice.Correctly identify patients and obtain informed consent prior to all procedures.Accurately label, handle, store, and prepare blood specimens for laboratory collection.Recognise, manage, and appropriately respond to complications of venepuncture (e.g. fainting, bruising, bleeding).Provide reassurance and clear explanations, particularly to anxious, elderly, or vulnerable patients.Maintain a clean, safe, and well-organised clinical and treatment area at all times.
About us
Westlands Medical Centre has 10,500 patients with the Reception Team at the centre of the organisation. We are an experienced Training and Research Practice.
Westlands Medical Centre Vision
The doctors, nurses, and all staff are committed to the provision of High Quality Patient Centred Care and best practice, through the delivery of services which are timely, considerate and responsive to the needs of our patient population, and supported by a clear focus on excellent customer service. We will:
Strive to provide high quality, ethically sound, comprehensive patient centred care, by listening to and understanding the needs of our patients. Provide equal access to our services, and value the diversity of our patients and staff. Encourage patient involvement in the management of their care. Provide an environment which is clean, safe and conducive to high quality patient care. Provide excellent customer service, by ensuring we respond to you in an open, caring, non-judgmental and timely manner. Ensure clinical and non-clinical staff partake in continuous professional development. Work with the wider healthcare community to deliver an innovative and holistic service. Regularly communicate with patients and staff on surgery performance.
Job description Job responsibilities
Undertake venepuncture and capillary blood sampling in line with agreed clinical protocols and best practice.Correctly identify patients and obtain informed consent prior to all procedures.Accurately label, handle, store, and prepare blood specimens for laboratory collection.Recognise, manage, and appropriately respond to complications of venepuncture (e.g. fainting, bruising, bleeding).Provide reassurance and clear explanations, particularly to anxious, elderly, or vulnerable patients.Maintain a clean, safe, and well-organised clinical and treatment area at all times
Record all procedures accurately and promptly on the clinical system (EMIS).Maintain strict confidentiality in accordance with data protection legislation and Caldicott principles.Monitor, maintain, and order stock levels of phlebotomy equipment and consumables.Comply with all Westlands Medical Centre policies, procedures, and clinical governance requirements.Work collaboratively with GPs, nurses, healthcare assistants, and administrative staff to ensure high standards of patient care
Adhere to infection prevention and control policies at all times. Dispose of clinical waste and sharps safely and in accordance with national and local guidelines. Follow health and safety legislation, COSHH regulations, and practice risk management procedures.
Person Specification
Qualifications Essential
Recognised phlebotomy training and certification (essential). NVQ Level 2 or 3 in Health & Social Care or equivalent (desirable). Previous experience working within a GP surgery, clinic, or healthcare setting (preferred). Sound knowledge of infection control, health and safety, and patient confidentiality standards. Compassionate, patient-focused, and professional approach. Reliable, punctual, and flexible. Willingness to participate in training, appraisal, and continuing professional development. Commitment to maintaining high standards of care within Westlands Medical Centre.
Experience Essential
Recognised phlebotomy training and certification (essential). NVQ Level 2 or 3 in Health & Social Care or equivalent (desirable). Previous experience working within a GP surgery, clinic, or healthcare setting (preferred). Sound knowledge of infection control, health and safety, and patient confidentiality standards.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Westlands Medical Centre
Address 20b Westlands Grove
Portchester
Fareham
Hampshire
PO16 9AD
Employer's website https://www.westlandsmedicalcentre.nhs.uk/ (Opens in a new tab)