About this role
Are you looking for a Customer Service position within an international logistics environment? Do you enjoy working with customers, coordinating operations and finding solutions? Then this could be a great next step in your career. For an international logistics organization at the Maasvlakte, we are looking for a Customer Service Specialist Logistics who enjoys connecting customers, Sales and Operations and making sure everything runs smoothly. Please note: the location is only accessible by private transportation, so having your own transport is required. What are you going to do? As a Customer Service Specialist, you will be the main point of contact for your customers. You make sure their questions are handled quickly and that everything behind the scenes is properly coordinated. Your responsibilities include: - Getting to know your customers and building strong, long-term relationships - Answering customer questions, finding solutions and monitoring customer satisfaction - Proactively keeping customers informed and responding quickly to changes - Working closely with colleagues from Sales, Operations and other departments - Participating in customer meetings and managing expectations - Identifying commercial opportunities and discussing them internally - Making sure agreements are followed and processes run smoothly - Identifying opportunities for improvement and contributing ideas to optimize processes What do we offer? - A challenging position within a fast-growing international organization - A dynamic and multicultural working environment - International career and development opportunities - 30 vacation days per year - 8,33% holiday allowance - Pension accrual from your first working day - A salary of €18.46 gross per hour - A full-time position of 40 hours per week - Access to the Adecco Academy, offering more than 150 training courses and development opportunities Where will you work? Our client Maersk is one of the world's largest and lea