nhsjobs

Maternity Receptionist & Administrator @ Dorset County Hospital NHS Foundation Trust

Dorchester, DT1 2JYOnsiteFull-timePosted 20 days ago

Opens on nhsjobs

About this role

Job summary

An opportunity has arisen for an enthusiastic person to join the Reception Team in the Maternity Department. Your role will be primarily to welcome patients and visitors, maintaining the security of the maternity unit. You will also need to be confident with IT and keen to learn to use a number of different systems.

You must be able to work days, including evenings and weekends and have a good attendance record.

Main duties of the job

The main duties are being responsible for managing patients and visitors coming in and out of the maternity unit as well as answering the phone and directing people appropriately. You will receive raining to use several different computer systems, including the maternity system called BadgerNet. There will be some administrative tasks required elating to patient data.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.

Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Job description Job responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [email protected] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person Specification

education & training Essential

GCSEs or equivalent demonstrating literacy and numeracy.

KNOWLEDGE & EXPERIENCE Essential

Experience of being able to work under pressure with fluctuating workload Experience of working with different computer systems including data entry Experience of learning new skills and working without direct supervision Experience of working with digital health systems

Desirable

Experience of working in the NHS

SKILLS & ABILITIES Essential

Good verbal communication skills including the ability to welcome visitors and patients to the ward. Ability to work under pressure. Organisational skills. Ability to prioritise and meet tight deadlines Willingness to learn new skills including basic clinical procedures Ability to use a digital record system Ability to communicate sensitively and clearly

Desirable

Competent in using Word and Excel spreadsheets An understanding of the importance of a safe, clean environment Knowledge of Information Governance & patient confidentiality

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name Dorset County Hospital NHS Foundation Trust

Address Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

Employer's website https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

Skills

NHSFoundation TrustHealthcarePermanentAdministration

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