About this role
Job summary
This is a part-time secondment opportunity (22.5 hours per week) for an enthusiastic and motivated Administrator / Project Support Officer. You will work closely with our Operational Lead and Speciality Clinical Director, providing high-quality administrative and project support to help drive service development and operational excellence. This role is ideal for someone who is highly organised, proactive, and committed to delivering outstanding support within a busy and dynamic service.
Main duties of the job Within this role, you will provide comprehensive administrative and organisational support to the Operational Manager and Speciality Clinical Director, ensuring the smooth running of day-to-day operations. Key responsibilities include managing diaries, coordinating meetings and events, preparing agendas and minutes, handling correspondence, maintaining records and compliance matrices, and supporting office systems and processes. You will also act as a first point of contact for enquiries, manage incoming communication, uphold confidentiality, and contribute to maintaining effective and efficient administrative services across the team. Alongside the core administrative duties, you will play a vital role in supporting projects, feedback processes, and Freedom of Information responses. This will include maintaining project plans and documentation, gathering data and compiling reports, liaising with internal teams, and external agencies. You will coordinate feedback mechanisms, assist with FOI requests, contribute to business continuity planning, and proactively support service improvement activities as part of a dynamic, collaborative team.
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.
Job description Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person Specification
Qualifications Essential
Good level of education including GCSE grade C or above in English and Math's or equivalent NVQ level 3 or equivalent qualification (or experience) in relevant discipline
Desirable
ECDL Other Business or administrative qualifications Project Management qualification
Knowledge and Expertise Essential
Experience using the full range of secretarial procedures, software programmes including email, internet and Microsoft Office software packages - Word, Power Point, Excel. Organisational and planning skills, with the ability to effectively time manage. Analytical skills with a proven ability to interpret information. Effective minute taking skills
Experience Essential
Significant Experience of working at a similar level Experience of supporting a Senior Management Team / Executive Directors Experience of communicating with Senior Management
Desirable
Experience of working in the NHS or public sector
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cheshire and Wirral Partnership NHS Foundation Trust
Address Eastway Outpatients
Countess of Chester Health Park
Chester
CH2 1BQ
Employer's website https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)