About this role
Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
An exciting opportunity has arisen for an outpatients receptionist to be based within the Outpatient Directorate at our County site.
Main duties of the job
Checking in patients and ensuring demographics are correct
Directing patient to the correct area in order to see the Consultant/ Nurse
Prepping the paperwork in order for the Consultants to advise on the best care for the patients
Completing the outcomes following clinics to ensure the patient is either discharged from clinic or adding to the correct follow waiting list so any further follow ups can be arranged in time order following Consultants advise
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description Job responsibilities
Checking in patients and ensuring demographics are correct
Directing patient to the correct area in order to see the Consultant/ Nurse
Prepping the paperwork in order for the Consultants to advise on the best care for the patients
Completing the outcomes following clinics to ensure the patient is either discharged from clinic or adding to the correct follow waiting list so any further follow ups can be arranged in time order following Consultants advise
Person Specification
Education Essential
5 GRADE C OR ABOVE in GCSE TO INCLUDE MATHS AND ENGLISH
Desirable
NVQ Admin
Experience Essential
Previous experience of inputting data correctly
Desirable
PREVIOUS CUSTOMER SERVICE IN PREFEBALY NHS ENVIROMENT
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospital of North Midlands NHS Trust
Address County Hospital
Weston Road
Stafford
ST16 3SA
Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)