About this role
Job summary
The job will involve working in a busy inner city training practice. the candidate will be working in a busy, supportive and progressive GP practice. the practice is very keen on training and educating new applicants to reach a high standard of knowledge.
Main duties of the job
1) Receiving patients and helping them where possible
2) Booking appointments on computers
3) Using the telephone, answering routine inquiries and transferring them to other departments.
4) Taking and giving messages to patients, doctors/nurses, hospitals and other agencies
5) Administrative/Clerical duties
6) Knowledge of and working to the Receptionists protocol
7) Use of computers for repeat prescriptions, appointments etc
8) Full participation with colleagues in team activities as laid down in receptionists protocol eg: Team Meetings, Away Day etc
9) Preparing repeat prescriptions for doctors signatures
10) Handling general enquiries, explaining surgery procedures, making new and follow up appointments
11) Filing incoming mail
12) Putting new patient records in order
13) Dealing appropriately with various forms
14) Downloading hospital correspondence
15) Scanning
1) Recording requests for home visits and messages
2) Extraction of records as required and filing them
3) Postal duties
4) Taking & typing minutes of meetings
5) Registration of New Patients
6) Any other duties, which may be required and agreed with the Practice.
About us
The team consists of 4 GP partners plus trainee registrars
An advanced nurse practitioner and practice nurse
A Health Care Worker along with a Care Navigator & GP Assistant
Admin & managerial staff
It is a very friendly forward thinking practice with great emphasis on training and education
Job description Job responsibilities
JOB DETAILS
1) Receiving patients and helping them where possible
2) Booking appointments on computers
3) Using the telephone, answering routine inquiries and transferring them to other departments.
4) Taking and giving messages to patients, doctors/nurses, hospitals and other agencies
5) Administrative/Clerical duties
6) Knowledge of and working to the Receptionists protocol
7) Use of computers for repeat prescriptions, appointments etc
8) Full participation with colleagues in team activities as laid down in receptionists protocol eg: Team Meetings, Away Day etc
9) Preparing repeat prescriptions for doctors signatures
10) Handling general enquiries, explaining surgery procedures, making new and follow up appointments
11) Filing incoming mail
12) Putting new patient records in order
13) Dealing appropriately with various forms
14) Downloading hospital correspondence
15) Scanning
16) Recording requests for home visits and messages
17) Extraction of records as required and filing them
18) Postal duties
19) Taking & typing minutes of meetings
20) Registration of New Patients
21) Any other duties, which may be required and agreed with the Practice.
Person Specification
Experience Essential
Good knowledge of the English language IT literate
Desirable
Experience of working in a GP practice is desirable, however training will be given to reach the standard required
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Dr Walji & Colleagues
Address Balsall Heath Health Centre
43 Edward Road
Balsall Heath, Birmingham
B12 9LP
Employer's website http://drwaljiandcolleagues.co.uk/ (Opens in a new tab)