About this role
Job summary
Supporting the Deputy People and OD Lead you will work in partnership with the operational managers and their teams,providingoperational advice on people and OD matters in line with the needs of the business.
You will be forward thinking, operationally minded and informed by data using HRIS and workforce information systems to generate insight,monitortrendsand support evidence-based decision making across theorganisation. You will take shared accountability under the direction of the Head of People Services for the QE Facilities people strategy, providing guidance and operational advice on a range of matters to reach businessfocussedsolutions. This will include operational advice and guidance relating to terms and conditions, absence, discipline, grievance, harassment and bullying,organisationalchangeand ensuring consistent application of employment law.
Main duties of the job
To provide professional People and OD Support and advice to theorganisationon a range of people and OD issues, to include but not limited to, attendance/absence management, disciplinary and grievance matters, performance issues, policy interpretation and advice,organisationalchange, and development, bullying and harassment, employment legislation matters, retention, maternity, paternity and parental leave matters, redeployment,probationary periods, and flexible working.
About us
QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.
We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).
In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.
QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.
We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.
Job description Job responsibilities
Communication
Required to develop effective working relationships with colleagues throughout theorganisationat all levels.
Required to regularly communicatehighly sensitiveandcontentious information effectively in writing and verbally with individuals (i.e., during disciplinary investigations or personal sickness meetings).
Work in partnership to develop andmaintaineffective relationships with staff siderepresentativesincluding activelydemonstratingan inclusive and consultative approach when dealing with all staff.
Policy &OrganisationalDevelopment
To support the Head of People Services and Deputy People and OD Lead asrequiredwithorganisationaland group level projects and people policies, ensuring that theyrepresentbest practice, meet allappropriate employmentlegislation, driveimprovementsand effective people practices.
Employee Relations
Interpret regulations, standards, employmentlegislationand case law, providing effective operational advice and guidance.
To support all Employee Relations case work and associated panels, providing guidance and support andbeing responsible forensuring the process is correctly administered.
HRIS, Workforce Metrics and Insight
Maintain andutiliseHRIS / workforce systems (e.g.ESR, rostering,absenceand recruitment systems) to ensure data quality andaccuratepeoplerecords.
Produce regular workforce dashboards and reports covering key metrics such as sickness absence, turnover, vacancy rates, appraisal compliance, trainingcomplianceand workforce trends.
Judgementandanalysis
Provide advice and support to managers on a wide range of complex or sensitive issues, working within policies and procedures
Making judgements on a case-by-case basis.
Leadership
Use initiative, self-motivation and self-direction, to manage own workloads, projects and demands to ensure that work is delivered on time and meets quality and assurance standards.
Continuallydevelopingyour professional knowledge and skills by keeping up to date with external trends and best practice in the areas of expertise and people more broadly.
Person Specification
Qualifications Essential
CIPD L5 qualified or working towards or demonstrable professional experience. Evidence of continued professional development
Experience Essential
Previous experience to operational People and OD work (i.e., investigations, 1:1 staff meetings, working with union representatives) Previous experience of working in a customer service or administrative environment Experience/knowledge of utilising data to achieve success
Desirable
Experience of working in an NHS environment Use of OD interventions/models and theories.
Knowledge Essential
Specialist knowledge of HR policies and procedures and associated employment law Ability to build effective and trusting business partnering relationships Excellent emotional intelligence and interpersonal skills Up-to-date knowledge of employment law and case law. Strong communication skills to establish good working relationships with leaders, colleagues and external organisations. Able to use initiative, multi task and prioritise diverse workload and work to deadlines Excellent verbal, numerical and critical reasoning skills Planning and organisational skills with a flexible and adaptable approach to meet challenging deadlines, maintaining a positive attitude Standard keyboard skills and highly developed IT skills, proficient use of MS Office packages including manipulating data, developing presentations and preparing high standard documents and reports. Ability to produce work that is consistently high quality, free from errors and keeps the Group 'safe'. Ability to work autonomously on cases and projects. Ability to stay calm in potentially emotionally charged environments.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name QE Facilities
Address QE Facilities, Spire House
Spire Road
Washington
NE37 3ES
Employer's website https://www.qefacilities.co.uk/ (Opens in a new tab)