About this role
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING
LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/8370
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
The Role
This is not a coldcalling role. You will be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters.
Were looking for compassionate, confident communicators with a proactive approach and a genuine desire to help others. In return, you will join a collaborative team with strong support, ongoing development, and a workplace that values your impact.
Training & Working Pattern
Your journey begin s13thJuly 2026 with 4 weeks of onsite training(Mon Fri, 8AM4PM).After5 months onsite, you will have the option to move into hybrid working.
Shifts run between 8AM and 8PM, with an alternate Sunday shift
Ready to join a contact centre that truly makes a difference?
Apply now and start your journey with us.
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Job description Job responsibilities
Full job description:
https://www.msichoices.org.uk/wp-content/uploads/2024/07/Job-Description-Client-Care-Coordinator-v2.pdf
Person Specification
Experience Desirable
Experience in customer service
Employer details Employer name MSI Reproductive Choices
Address M S I Connect
Woodlands
Bradley Stoke
Bristol
BS32 4JT
Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)