About this role
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;
https://jobs.dayforcehcm.com/en-GB/msichoices/CANDIDATEPORTAL/jobs/8454
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
Do you want to make a genuine difference to people during some of the most important and emotional moments in their lives?
Were looking for a compassionate and resilient Client Care Coordinator to join our team and provide exceptional support to clients throughout their treatment journey. As one of the first people our clients meet in person, youll provide reassurance, clear information and exceptional care in sensitive and sometimes challenging situations. This is a varied role where empathy, professionalism and confident decision-making are essential, while working independently to ensure every client receives the right support as quickly as possible.
Were looking for someone with strong customer service skills, emotional resilience, and the confidence to handle difficult conversations with compassion. Experience in a healthcare setting is beneficial, and flexibility to work up to 2 Saturdays per month is required.
In return, youll join a supportive organisation where your work truly matters, with opportunities to grow and develop your career within MSI UK.
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role?
Job description Job responsibilities
https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf
Person Specification
Experience Essential
Face to face customer service
Employer details Employer name MSI Reproductive Choices
Address Marie Stopes International
5 Wynnstay Grove
Manchester
M14 6XG
Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)