About this role
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;
https://globaleur232.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/8309
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
The Role
This is not a coldcalling role. You will be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters.
Were looking for compassionate, confident communicators with a proactive approach and a genuine desire to help others. In return, you will join a collaborative team with strong support, ongoing development, and a workplace that values your impact.
Training & Working Pattern
Your journey begins13thJuly 2026 with 4 weeks of onsite training (Mon Fri, 8AM4PM).After5 months onsite, you will have the option to move into hybrid working.
Shifts run between 8AM and 8PM, with an alternate Sunday shift
Ready to join a contact centre that truly makes a difference?
Apply now and start your journey with us.
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role?
Job description Job responsibilities
Full job description:https://www.msichoices.org.uk/wp-content/uploads/2024/07/Job-Description-Client-Care-Coordinator-v2.pdf
Person Specification
Experience Desirable
Experience of working in a Contact Centre
Employer details Employer name MSI Reproductive Choices
Address 3a-3b
Phoenix Riverside
Rotherham
South Yorkshire
S60 1FL
Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)