About this role
Job summary
We are seeking an enthusiastic and motivated individual to join our Child Health team as a Ward Clerk.
As a Ward Clerk, you will play a vital role in supporting the day-to-day running of the Children's Wards by carrying out a range of clerical and reception-based duties. You will work closely with the multidisciplinary clinical team, providing essential administrative support and acting as a first point of contact for patients, families, and visitors, responding to enquiries with sensitivity and professionalism.
This is a fast-paced and rewarding role within a busy hospital environment, offering the opportunity to make a real difference to the experience of children and their families during their hospital stay.
In addition to supporting the Children's Wards, you will also provide clerical support across the wider Child Health Department. This position offers an excellent opportunity to develop your skills within a dynamic team, alongside access to ongoing professional development and the full range of benefits and staff incentives available as part of the NHS.
If you're ready for a challenging yet fulfilling role, we'd love to hear from you!
Main duties of the job
Our successful candidate will be:
Self disciplined Motivated Empathetic Able to prioritise workload An effective communicator Able to work as part of a team A problem solver The duties of this role include being a first point of contact for patients and visitors to the ward, undertaking Clerical tasks, organising transport for patients ordering suppliesand eventually helping to develop new or less experienced staff. For more in depth details please see the attached Job Description and Person Specification.
We offer a supportive and friendly working environment actively encouraging our team to develop further within their roles. We are able to provide dedicated career pathways and great opportunities for continuing professional development.
About us To find out more about what it is like to work for our Trust please visit the following link:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Job description Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education, Qualifications and Training Essential
oEducated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience. oComputer literacy skills to RSA2, NVQ 2 or equivalent
Desirable
oPrevious Office/Administrative experience in an NHS environment oExperience (1 year minimum) Office/Administrative role oExperience of dealing with confidential information
Skills and Attributes Essential
oAble to organise and prioritise own workload oPossess sound communication skills oAbility to function effectively as part of a team oHave the ability to exercise initiative
Aptitude and Personal Qualities Essential
oSelf-disciplined/motivated oEmpathetic
Values & Behaviours Essential
Ability to demonstrate our organisational values and behaviours
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name York and Scarborough Teaching Hospitals NHS Foundation Trust
Address York Hospital
Wigginton Road
York
YO31 8HE
Employer's website https://www.yorkhospitals.nhs.uk (Opens in a new tab)