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Service Writer I @ WYO

USOnsiteFull-time
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About this role

ESSENTIAL FUNCTIONS

· Serve as initial contact person, receive and screen calls and visitors.

· Coordinate the flow of communication through the assigned office in an efficient and effective manner with staff, the general public, businesses, and others, take messages as appropriate.

· Enter all timecards for technicians.

· Reconciles all payroll entries before payroll is run biweekly.

ADDITIONAL FUNCTIONS

· Perform miscellaneous typing for the service department.

· Assist with filing from other areas of the shop office.

· Create work order jackets for all cost centers.

· Scan completed work orders.

· Make hotel/flight reservations as needed.

· Perform a variety of general clerical duties including maintaining and filing records, verifying accuracy of information, and recording information.

QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY

· High school graduate or equivalent.

· Proficient data entry capabilities.

• Ability to speak, read, write, and understand English

· Ability to work in a team environment.

• Proficient in use of a desktop computer, including Microsoft Office products

· Must be able to operate a PC, dealer AS400 computer system, all related software, e-mail, calculator, telephone, fax machine, copy machine, and printer.

· Ability to work with customers in a professional manner and develop/maintain relationships

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

· Office environment; moderate noise level

· Material and equipment directly used: Computer terminals, personal computer, calculator, telephone, fax machine, copy machine, and printers.

· Ability to walk up and down stairs.

· Frequent sitting/standing for long periods using a computer

· Frequent use of hands for simple grasping, pushing, pulling, and writing and typing

· Overtime and varying schedules may be required

· Professional dress code is required.

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